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FAQ Category


  • Q Q9: How does your factory fo regarding quality control?

    A: To make sure customer buy good quality material and service from us. Before customer place order, we will sent each samples to customer for approve. Before shipment, our staff will check quality 1pcs by 1pcs.Quality is our culture.
  • Q Q8: Are you a factoty or trading company?

    A: We are factory ,we can guarantee our price is first-hand, High quality  and competitive price.
  • Q Q7: What is the payment way?

     1)100% TT 
     2)ODM, OEM order, 30% for deposit,70% against the copy B/L.
  • Q Q6: What is your terms of delivery?

    A: We accept EXW, FOB, CFR,  etc. You can choose the one which is the most convenient or cost effective for you.
  • Q Q5: What about the lead time for mass production?

    A: Honestly, it depends on the order quantity and the season you place the order. Alway 25-28days based on general order .
  • Q Q4: How long can I expect to get the sample?

    A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 1-3 days. The samples will be sent to you via express and arrive in 3-5 days.
  • Q Q3: Can you do the design for us?

    A A: Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect boxes.
  • Q Q2: When can I get the price?

    A A: Usually we quote within 24 hours after we get your inquiry. 
  • Q Q1: How can I place an order?

    A A: You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with Skype, TradeManger or WhatsApp or other instant ways, in case of any delays.
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